- Sales Order Booking
- Order Invoicing
- Order Fulfillment
- Status Sync with Webshop
E-commerce
Key Features of Dynamics 365 For eCommerce
- Integrate your online business and physical processes associated with it.
- Enables Omni-Channel Management
- Integrates Your Supply Chain
- Efficiently manages multi-product and multi-resourcing scenarios
- Automates multi-pricelist management
- Discounts management system
- Optimizes dispatch and logistics
- Provides your customers with a hassle-free unified experience
- Quick & Automated Refund Processing
- Integrate Telephone Support with Your Business System
- Take control of your Finance & Accounting Needs
- Efficiently integrating an online business with the physical world business
- Omni-channel management
- Supply –Chain Integration
- Multi-product and multi-resourcing management
- Multi-pricelists management
- Discounts management
- Dispatch and Logistics management
- Providing customers with an integrated interface experience – online or offline
- Refunds processing
- Computer – Telephony Integration
- Financial Accounting
Dynamics 365 for eCommerce Functions
All your business needs in one integrated intelligent platform.
Order Management
Material Management
- Purchase Planning
- Vendor Administration
- Inventory Management
Logistics
- Courier Allocation
- Shipping
- Delivery
- Collection
- Status Reconciliation
Customer Service
- Pre-Sales
- Enquiry Handling
- Order Cancellation
- Returns
- Refund Processing
Financial Management
- Payables & Receivables Management
- Bank Reconciliation
- COD Reconciliation